Technical Officer Assistant (Internal Applicants Only) (Dorchester)
Salary details: £20493 - £23080
Full time 37 hours - Fixed term until 31 March 2022
£22,183 - £25,911
Allenview House, Wimborne
We are looking for an Accommodation Officer (Temporary Accommodation) Officer to join our team. You will be contributing to the increasingly important work of the Council’s Housing Solutions Service to place our clients in temporary accommodation properties and ensure that we deliver value for money through the effective management of this process.
What you will be doing
We are seeking to recruit an Accommodation Officer to join a dedicated Housing and Partnerships team.
The main functions of the post is to manage the physical condition of the directly managed temporary accommodation so that it is in a permanent lettable state, conduct inspections, book repairs and maintenance as necessary, organise redecoration, and ensure any communal areas are clean and safe. To arrange placement of clients, into temporary accommodation, including sourcing and arranging B&B placements. To control the council’s liability, monitor HB payments, tackle anti-social behaviour, pursue accommodation charge arrears, investigate suspected abandonment, eviction process, organise storage and disposal of former tenants possessions.
You will ensure that all properties that are provided to us to use as Temporary Accommodation are matched to a suitable applicant in a timely manner and all associated paperwork / system work is completed accurately and quickly.
You will work closely with internal and external colleagues as well as our temporary accommodation providers to minimize void times and to ensure occupation of these properties.
You will match clients to suitable available temporary accommodation properties, by carrying out an in depth and thorough matching and suitability exercise.
You will complete the sign up process for clients matched to a suitable temporary accommodation in a specified time frame.
You will deal with suitability of temporary accommodation requests in person, in writing and over the telephone.
You will manage customer expectations with regards to rehousing request by promoting all housing options.
Working at Dorset Council
This is a unique opportunity to join a brand new council in Dorset – home to the spectacular Jurassic Coast and thriving market towns and villages with a strong sense of community and identity.
On 1 April 2019, five district and borough councils and the county council were replaced by the new Dorset Council which will deliver more efficient, accessible and modern public services.
You will have the opportunity to build your career in a modern, flexible and inclusive organisation, and this is an exciting time to join – at the start of our journey together.
For more information about our new council visit www.DorsetCouncil.gov.uk/about
Dorset Council provides a framework to explain the behaviours expected from everyone who works, or volunteers, for Dorset Council regardless of their role or grade within the organisation, find more information about this here. The behaviours will form part of the selection process, where you will be asked to evidence when you have demonstrated them.
This post requires you to have access to sensitive information and will be subject to a Basic Criminal Records Check. Please refer to our policy on the employment of ex-offenders for further information.
This post has a significant travel requirement and you are contractually required to have a vehicle (or transport deemed to be suitable by the council) available for use as required.
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