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Customer Services Apprentice

Salary details: £6572 - £8527

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Dorset Councils Partnership
Dorchester, Dorset, North Dorset, West Dorset, Weymouth
Occupational group
Salary details
£6,572 – £8,527
Job term
Full Time
Appointment type
Fixed Term
Melissa Ashdown-Hoff
Contact email
Contact telephone
01305 838444
Closing Date
21 January 2018
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Customer Services Apprentice

37 hours per week (08:30-17:00 Mon-Thurs; 08:30-16:30 Fri)

£6,572 – £8,527

What you’re great at:

We are looking to recruit a Customer Services Digital Access Apprentice who enjoys helping people and would like to help our customers access our services online.  You will need to be comfortable talking to and assisting our wide range of customers face to face, on the phone and via our digital services.

What you will own and how you will grow:

This is a fantastic opportunity for a people person who wishes to start a career in customer services or local government.  You will be delivering customer service for a wide range of different services offered by the Partnership and will receive training on many of the databases used across the Partnership.

What we are about:

You will be joining our existing highly motivated and lovely team who deliver excellent face to face, contact centre and digital services.

This position will primarily work from our main headquarters in South Walks House, Dorchester.  However, you will be required to work from different locations across the Partnership and therefore some flexibility in your work arrangements and the ability to travel will be required.

Partnership is committed to making our recruitment process barrier-free, and as inclusive as possible for everyone.

How to apply:

To apply for this job, please read through this advert and then follow the ‘Apply for this job’ link.  In the ‘Relevant Experience’ section of the application you will be expected to explain why you think you are suitable for this role.  Please give examples that clearly demonstrate your skills, knowledge and experience.

Please note that staff currently in the redeployment pool will have prior consideration for this position.

Closing date: 21 January 2018

Interview date: 29 January 2018

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